Jira Port Redirect

[Management Information Services]

Hi!

I'm trying to reconfigure our Jira port. Currently if you're on http://<yourserver>:8443, the page loads correctly. The problem arises when you click the "jira software" logo at the top, which I believe redirects to the dashboard. Instead of redirecting to the dashboard on 8443, it redirects to http://<yourserver>:8080 and logs you out.

I've looked through our server.xml file and it looks like this:

<Connector port="8080"
relaxedPathChars="[]|" 
relaxedQueryChars="[]|{}^&#x5c;&#x60;&quot;&lt;&gt;" 
acceptCount="100" 
connectionTimeout="20000" 
disableUploadTimeout="true"
enableLookups="false" 
maxHttpHeaderSize="8192" 
maxSpareThreads="75" 
maxThreads="150" 
minSpareThreads="25" 
protocol="HTTP/1.1" 
redirectPort="8443" 
useBodyEncodingForURI="true"
/>

It also appears that we have a second Connector in the xml file:

 <Connector port="8443"
relaxedPathChars="[]|" 
relaxedQueryChars="[]|{}^&#x5c;&#x60;&quot;&lt;&gt;" 
SSLEnabled="true" 
acceptCount="100" 
clientAuth="false" 
connectionTimeout="20000" 
disableUploadTimeout="true" 
enableLookups="false" 
keyAlias="1" 
keystoreFile="C:\Program Files\Atlassian\JIRA\xxxx.pfx" 
keystorePass="=9N>m>bmtO" 
keystoreType="PKCS12" 
maxHttpHeaderSize="8192" 
maxSpareThreads="75" 
maxThreads="150" 
minSpareThreads="25" 
protocol="org.apache.coyote.http11.Http11NioProtocol" 
scheme="https" 
secure="true" 
sslProtocol="TLS" 
useBodyEncodingForURI="true"
/>

I've tried multiple things such as changing the Connector port to see if instead of defaulting to 8080 it would default to another port such as 8100. When I change the port, Jira fails to start up.

It feels like I'm missing a step in configuring the port. Any help would be greatly appreciated!

[Andrew Laden · Accepted solution]

Check the value of "Base URL" under System -> General Configuration.

Make sure it has http://<yourserver>:8443 and not http://<yourserver>:8080

[Management Information Services]

Thank you! I don't know I missed that.