Jira Menu not Loading

[Alex Tennant]

Hi All

Jira Server 7.8.1

The main menu fails to load on some page loads

A refresh can fix the error

Has been observed on both Firefox and Chrome

When it fails the error message in the console says:

POST:

https://<host server>/mod_pagespeed_beacon?url=https%3A%2F%2F<host server>%2Fjira%2Fsecure%2FPostUpgradeLandingPage.jspa

403 (Forbidden)

Image, the menu should be visible where the red box has been drawn

Regards

[Alex Tennant · Accepted solution]

The solution was to disable "mod_pagespeed" on the hosting server.

[Prashant Mali]

Hi Alex Tennant,

I guess,basic authentication is disabled,thats why you would get a 403 without an auth challenge. 

if you dont want to enable basic authentication. then you should use OAuth insted.

refer below document:

https://developer.atlassian.com/display/JIRADEV/JIRA+REST+API+Example+-+OAuth+authentication

Thanks,

Prashant