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Jira License was denied

Delworth D Ruesch Jr
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March 17, 2018

I bought a Jira server 10-user license and it will not apply to my installation. I have tried many different things with no success.

 

Any help would be appreciated.

 

Base URLhttp://localhost:8080
System DateSaturday, 17 Mar 2018
System Time13:32:40 -0600
Current Working Directory/Users/djruesch/Proyectos/CodigoPD/webroot/atlassian-jira-core-7.8.0-standalone/bin
Java Version1.8.0_152
Java VendorOracle Corporation
JVM Version1.8
JVM VendorOracle Corporation
JVM Implementation Version25.152-b16
Java RuntimeJava(TM) SE Runtime Environment
Java VMJava HotSpot(TM) 64-Bit Server VM
User Namedjruesch
User TimezoneAmerica/Denver
User Localeespañol (Chile)
System EncodingUTF-8
Operating SystemMac OS X 10.13.3
OS Architecturex86_64
Application Server ContainerApache Tomcat/8.5.6
Database typeh2
Database JNDI addressh2 jdbc:h2:file:/Users/djruesch/.config/jira/database/h2db
Database URLjdbc:h2:file:/Users/djruesch/.config/jira/database/h2db
Database version1.4.185 (2015-01-16)
Database driverH2 JDBC Driver 1.4.185 (2015-01-16)
Database collationUnknown
External user managementOFF
JVM Input Arguments-Djava.util.logging.config.file=/Users/djruesch/Proyectos/CodigoPD/webroot/atlassian-jira-core-7.8.0-standalone/conf/logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Xms384m -Xmx768m -Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -Dorg.dom4j.factory=com.atlassian.core.xml.InterningDocumentFactory -XX:-OmitStackTraceInFastThrow -Datlassian.plugins.startup.options= -Djdk.tls.ephemeralDHKeySize=2048 -Djava.protocol.handler.pkgs=org.apache.catalina.webresources -Xloggc:/Users/djruesch/Proyectos/CodigoPD/webroot/atlassian-jira-core-7.8.0-standalone/logs/atlassian-jira-gc-%t.log -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=5 -XX:GCLogFileSize=20M -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+PrintGCTimeStamps -XX:+PrintGCCause -Dcatalina.base=/Users/djruesch/Proyectos/CodigoPD/webroot/atlassian-jira-core-7.8.0-standalone -Dcatalina.home=/Users/djruesch/Proyectos/CodigoPD/webroot/atlassian-jira-core-7.8.0-standalone -Djava.io.tmpdir=/Users/djruesch/Proyectos/CodigoPD/webroot/atlassian-jira-core-7.8.0-standalone/temp
Modified Files[Installation Type: Standalone] jira-application.properties
Removed Files[Installation Type: Standalone] There have been no removed files
ClusteringOFF

1 answer

0 votes
Nic Brough -Adaptavist-
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March 17, 2018

What errors are you getting when you paste the key into the licence area?

Delworth D Ruesch Jr
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 19, 2018

I figured it out. Thanks

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