Hello,
We meet an issue when we wanted to enable LDAPS via the CA certificate.
we have this error :
Connection test failed. Response from the server:
server.locall:636; nested exception is javax.naming.CommunicationException: server.locall:636 [Root exception is java.net.SocketException: Connection reset]
Some info :
Active Directory : Windows 2016
Jira Software : Windows 2012 R2
Jira Software version : 8.2.0
Java version : JDK 11.0.6 / JRE 1.8.0_241
Thank you for your help.
Connection reset simply means that the server cut off your connection. It is usually thrown by a network failure, but could be any of a load of other things.
You'll need to look at the logs from both ends of the connection to work out what the problem is.
Thank you. I have disabled the firewall from the DC and now, I have a new error :
[Root exception is javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target]
I have added the root certificate and the AD cetificate from the file cacerts in Java but also from the JKS.
Thank you for your help.
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I found the problem.
We must set the root CA + LDAPS server certificate in :
JIRA\jre\lib\security\cacerts
Now, it's working.
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