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Jira Discovery download

Rachel Gonzales
April 15, 2026

I clicked on the Jira Product Discovery free option to give a try and it keeps popping up something is going on with the database connection.  Pop up says to raise a support request but then sent me to the community page where I apparently don't have permission to participate in and just want to resolve this and finish the download so I can try this out for my organization

1 answer

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Answer accepted
Aaron Pavez _ServiceRocket_
Community Champion
April 15, 2026

Hi @Rachel Gonzales 

The Org admin should install any new app. Please reach out to the Org admin so they can install it for you to test it.

Here is a handy guide on how to start with JPD:

https://www.atlassian.com/software/jira/product-discovery/guides/getting-started/quick-start#step-1-create-project

Regards

Rachel Gonzales
April 15, 2026

Thank you!!  Discovered my org admin has blocked but appreciate your response.

Like John Funk likes this

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