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Jira Creation through Email.

Yash Pradhan
Contributor
January 10, 2024

Hi Team,

I need to know how can I enable the feature or settings where, if someone drops the email to certain email ID it creates the ticket in a particular project.

We are currently using Jira work management in our Org. 

1 answer

3 votes
Trudy Claspill
Community Champion
January 10, 2024

Hello @Yash Pradhan 

Review this documentation for information on configuring the system to create issues from email messages.

https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

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