Hi everyone,
I’m currently working through a Jira Cloud-to-Cloud migration and have run into some limitations around worklogs that I’m hoping the community can help clarify or validate.
Our goal is to migrate as much historical data as possible, including:
Issues (including parent/child relationships)
Attachments
Comments
Worklogs (time tracking history)
So far, everything has been achievable either via CSV import or the Jira REST API — except for worklogs.
From what I’ve been able to determine:
Jira Cloud CSV import does not support worklogs at all
Worklogs can only be created via the REST API
The API allows setting time spent, date, and comment
However, it does not allow setting the original author — worklogs are created under the authenticated user
Before I lock this in as a confirmed limitation, I wanted to check with others who have gone through similar migrations:
Has anyone successfully migrated worklogs via CSV in Jira Cloud?
Is there any supported way to preserve original worklog authors in a Cloud-to-Cloud migration?
Do tools like Jira Assistant or other marketplace apps provide a workaround for this, or do they face the same limitation?
Are there any Atlassian-supported approaches (outside of Server/DC → Cloud migrations) that allow full worklog preservation?
At the moment, it looks like we’ll need to recreate worklogs via API and accept that authorship will be attributed to the migration user, but I’d really appreciate any confirmation or alternative approaches before proceeding.
Thanks in advance - this has been a fairly complex migration and I want to make sure we’re not missing anything obvious.
Hi @Biancha
Have you tried out Atlassians Cloud to Cloud Data transfer tool
https://support.atlassian.com/organization-administration/docs/copy-jira-data/
It can move projects, work items, attachments, comments, configurations, users, and groups between cloud instances — including across different organizations.
Go to Atlassian Administration → Data management → Data transfer → Create copy plan
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