Jira Cloud Integration with Slack

[jlucas]

Greetings,
I have a user who keeps receiving a ping from the Jira Cloud when someone shares a link. 
She isn't a participant, approver nor mentioned in the ticket.
It happens when someone in the chat posts a link that is related to our Service Desk.
The end-user would like to know how to stop receiving the notification everytime when someone shares a link from our Service Desk. 
Please see image for example:

[Pasam Venkateshwarrao]

@jlucas what is the issue you are facing end user is turned off the notification

[jlucas]

I had the end-user type /jira notify to see if she could turn off the notification. 

She got, " To perform this action; please authorize Slack & log in to your Atlassian account."

[Pasam Venkateshwarrao]

@jlucas yes need to authorise  then only it works

[jlucas]

Greetings again,
The user toggled off the notifications, and she is still receiving them.
When I had her type /jira notify again, it showed that they were active/on. 
She is now experiencing it other channels of Slack.
Its a very odd behavior that only certain people are getting the  Jira Cloud App notification when a link to the Service Desk is shared.