Jira Cloud - Custom Field missing

[Stéphane Veraart]

Custom field added, on Jira Cloud. Can't get a field to show on a screen. What am I missing?

This is what I checked:

- Screen (check) (create/view/edit screen)

- Issue type screen scheme (checked if the screen relates to the issue)

- Field configuration scheme (checked if the field is in the correct field configuration)

- Context configuration (checked if the field was present in in this case default context for this project and issue type)

Yet, even on Create issue the field is not showing - I can understand on the View when field is not filled.

This is what the "Where is my field?" check says:

Project: (project name)

Issue type: Story

Screen: Create issue

Field: Acceptance Criteria

Status: The 'Acceptance Criteria' field should be present on the form you are viewing

Project and issue type scope

Field 'Acceptance Criteria' is in scope of the project 'XXX' and issue type 'Story'

Field configuration

The 'Acceptance Criteria' field is enabled by the 'Default Field Configuration' field configuration associated with this issue.

Field Screen

The field 'Acceptance Criteria' is present on the screen 'Acceptance Criteria - test screen' configured for this issue

[Eric Cadieux-Seney]

Did you find it?

[Stéphane Veraart]

I think I deleted the field and created it again. I don't remember exactly anymore, apologies.