The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Jira Automation - request comment when Issue Changed

Colin Livingston
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 27, 2021

Hi all,

 

I am trying to automate when someone changes anything in an issue that it will force them to add a comment.

 

I don't want automate a comment being added, as I said I want the user who has made a change to add a comment?

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

0 votes
Jack Brickey
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
August 27, 2021

It depends on the type of change. You can add a validator to the workflow transition using the field required validator. This will require the user to make a comment when making a transition. However if you wanted to do it for any sort of change that would require a different non-out-of-the-box solution. Basically you have to have a listener that watches for any changes and then takes an action accordingly.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events