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Jira Automation only trigger when issue has a parent issuu

timothy_higgs_extern
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September 23, 2025

I've got an automation that when an issue is created and its parent has LABEL XY, then the child issue receives LABEL XY. 

Problem is, when I create an issue that doesn't have a parent, it's still adding LABEL XY. 

Anyone know how I can check first if there's a parent issue assigned before it triggers? 

Thanks

 

 

2 answers

1 vote
Bill Sheboy
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September 23, 2025

Hi @timothy_higgs_extern -- Welcome to the Atlassian Community!

For a question like this, context is important for the community to help.  Please post the following:

  • an image of your complete automation rule in a single image for continuity
  • an image of the audit log details showing the rule execution

Until we see those...

Checking if the created work item has a parent may be done with a condition.  And, there is a new automation feature which allows adding conditions to triggers.  I recommend not using that yet has it have problems / potential defects.  Instead, please try this:

  • trigger: work item created
  • action: re-fetch work item data (This is needed due to the above mentioned timing defects.)
  • condition: parent is not empty
  • ...continue with your rule steps

 

Kind regards,
Bill

0 votes
Jonathan Smith
Contributor
September 23, 2025

@timothy_higgs_extern ,

I may be oversimplifying this, but don't you just need to add another condition where issue type = sub-task?

  • Parent work items would be skipped at this point.

Thoughts?

Jonathan

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