Jira Automation limit

[Sameeksha Santhosh Naik]

I'm using the global Automation rule, which is triggered when a new project is created and creates multiple epics and stories under them.

Our automation usage limit exceeded last month (September). After usage limit renewal this month (October), with current usage consumed 14% only. We are unable to execute the rule 

FYI: Other rules are being executed. 

[Tomislav Tobijas]

Hi @Sameeksha Santhosh Naik ,

I'm not sure why this is happening, but I can share my experience, which was similar to what you're seeing. Could you try disabling and re-enabling the rule and check if it executes then? Also, have you tried manually recreating the rule to see if that will help?

From what I've seen before, something can 'mess up' in the backend which then results in some rules automatically aborting. (when it comes to usage limitations)

Again, I'd first suggest trying what I said above. If it doesn't help, we can reach out to Community support team for someone to take a look.

Cheers,
Tobi