Jira Automation doesn't find cloned issues

[jhonrubia]

Hello,

I am having a bit of a strange problem setting up a rule in Automation to copy comments on cloned issues.
I have tried several methods:
- Using the branching that the system itself has.
- Launch a search with JQL in the rule to get the list of keys of the cloned issues from the "triggering" issue.
Neither of these 2 options shows me the list of cloned issues in the audit log I always get the message "A search during custom value definition found no issues."
Adding a condition for the rule to be executed if the issue has a link of type "clone" or "is cloned by", makes it not to be executed.

The configuration of the rule is as follows:

Can you think of anything that could happen?

[Mark Segall · Accepted solution]

Hi @jhonrubia are these cloned issues in the same project?  If not, you likely need to change the project scope to include all relevant projects:

• Navigate to System >> Global Automation
• Locate your rule
• Under Rule Details, you'll see the option to change the scope.

[jhonrubia]

Hi,

I can say I was bit forgetful about that.

The project scope was wrong {facepalm}

Thanks!

[Mark Segall]

😂 - I can't tell you how many times I still let that one get me or my other favorite... forgetting to check the box when I need a rule to be triggered by other rules.  Glad I was able to help