Jira Automation: When Epic created, create a task and link that to said Epic - Sporadic success

[Crispin]

I have two projects: CUS (Real one) and CPT (My Test one).

I have a rule which, when epic is created, it creates a task and then links that task to the epic.

In my CUS project, this does not work. Task is created but no epic-linking.

In CPT it works perfectly.

I'm really lost with this.

• Yes, these are custom issues. Same thing happens when I use normal Tasks or Stories
• Is there something at a project level which would stop this?
• Logs show no difference in execution
• the "orphaned" task allows me to link the epic manually so it's not a data conflict as such.

The left hand one works, the right does now.

The rule

[John Funk · Accepted solution]

Hi Crispin - Welcome to the Atlassian Community!

In the Epic Link update field for Set value, type:

{{triggerIssue.key}}

Be sure to click on what you typed so it will actually stick it in the field. 

That should work for you. 

[Crispin]

thanks John. That did work.

Any thoughts why it would not have worked the other way?

[John Funk]

Because you were copying from the Issue (the child itself) and not the Trigger Issue (the Epic).

[Crispin]

but it worked in another test project. That's the confusing part.

[John Funk]

Because it might have been the same project. 

[Marco Brundel · Accepted solution]

Hi @Crispin ,

This is strange.

And when you use "Copy from Triggerissue" , is this working on both rules?

Or 

{{triggerissue.key}}
in field 'Epic Link'.

Regards, Marco

[Crispin]

Thanks Marco - that did work. Very odd though.