Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Jira Automation: Insert link as Smart Card in Paragraph custom field?

Frederik Rust
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 30, 2025

 

Hi everyone,
I'm trying to automatically insert a Smart Link (in smart card format) into a paragraph custom field using Jira Automation.

When I use {{triggerIssue.key}}, it generates a smart inline link, which I can manually convert to a smart card by changing the display type in the UI. However, I'd like this to happen automatically as part of the automation rule.

I came across this Atlassian KB article, but that approach doesn't seem to work when injecting the value through automation like this:

 

 [https://my-instance.atlassian.net/browse/{{triggerIssue.key}}|smart-card]

 

I’ve tried several formatting variations, but none of them result in the desired rendering.

👉 So, is there any way to automatically render a URL as a Smart Card using Jira Automation?

Thanks in advance for your help!

1 answer

1 accepted

1 vote
Answer accepted
Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 30, 2025

Hi @Frederik Rust -- Welcome to the Atlassian Community!

First, there is a smart value attribute you may want to use instead of building the URL directly: {{triggerIssue.url}}

Next, I believe you need to repeat the URL for this format:

[{{triggerIssue.url}}|{{triggerIssue.url}}|smart-card]

 

Kind regards,
Bill

Frederik Rust
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 2, 2025

Hey Bill,

thanks a lot, it works like a charm with the given format!

Like Bill Sheboy likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events