Jira Application Unable to Access Via SSO OIDC

[Praveen]

Hi Team,

We are facing an issue with Jira login for our all user unable to login via Jira SSO. I have restarted the Jira application.

Error Identifier: f31d6c8f-33b5-4d91-8904-c6c2ffbc59e9

Can you please show a resolution for this login issue. 

Regards,

Praveen. 

[Kseniia Trushnikova]

Duplicates https://community.atlassian.com/forums/Jira-questions/Jira-application-is-unable-to-access-with-an-SSO-authentication/qaq-p/3019980#U3152763

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@Praveen, when the error has id, I'd recommend to find this id in the jira-data/log/atlassian-jira.log file on your server. Usually logs give more info about what's going wrong.