Jira 9.11.0 not working on Windows

[boardtale]

To add here, each EAP was working perfectly.

This one is having problems

2023-08-21 09:53:34,294+0200 JIRA-Bootstrap ERROR [c.a.jira.startup.ComponentContainerLauncher] An Error occurred during ComponentContainerLauncher servlet context initialisation - class com.atlassian.jira.issue.customfields.manager.xml.AllowlistedXStreamFactory (in unnamed module @0x107f6be7) cannot access class sun.util.calendar.BaseCalendar$Date (in module java.base) because module java.base does not export sun.util.calendar to unnamed module @0x107f6be7.
java.lang.IllegalAccessError: class com.atlassian.jira.issue.customfields.manager.xml.AllowlistedXStreamFactory (in unnamed module @0x107f6be7) cannot access class sun.util.calendar.BaseCalendar$Date (in module java.base) because module java.base does not export sun.util.calendar to unnamed module @0x107f6be7

2023-08-21 09:53:34,335+0200 JIRA-Bootstrap ERROR [c.a.jira.startup.LauncherContextListener] Unable to start JIRA.
java.lang.IllegalAccessError: class com.atlassian.jira.issue.customfields.manager.xml.AllowlistedXStreamFactory (in unnamed module @0x107f6be7) cannot access class sun.util.calendar.BaseCalendar$Date (in module java.base) because module java.base does not export sun.util.calendar to unnamed module @0x107f6be7

[f_cogne]

Hi.

Do you find a solution, i have the same problem with the 9.11.1 of jira core?

[Richard DeGuilio]

Not sure if this will help you, but I am having the same issue with Confluence 8.5.0. This article did not work for me but may work for JIRA. https://community.developer.atlassian.com/t/jira-9-5-0-java-17-issues/64296

[Richard DeGuilio]

Actually I figured out my issue. If you are running Jira as a service, try to open it. (tomcat9w.exe //ES//Jira or whatever it is you called it), if it errors, remove the service and readd it. My issue was even tho the service started, the JAVA parameters were not being passed so I received the above error. Putting the values in Catalina.sh did not work as they are being passed from within the service. This may fix your issue. Hope it helps!!