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JSD Customer portal open knowledge base PDF directly

Liu Beatrice
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October 7, 2020

Hi,

I have a question about opening knowledge base PDF file in JSD customer portal.

The scenario is when I input keyword in the search help of JSD customer portal, then the system display the match result lists. Then I click one of the search result with PDF, the system display the first page of the PDF. I click the PDF, unfortunately, the system download the document for me. But I want the system display the PDF on-line, not download.

Could anyone can support this ? 

Thanks a lot.

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