I am using Slack Connector for JIRA.
My goal is to send notifications for tickets that are not updated in the last 30 minutes.
However, I am unable to do this as the there is no event that will be triggered.
Is there another way around this requirement?
Hi @Marc Jason Mutuc, we've recently released scheduled messages for http://stratejos.ai that would let you do exactly this.
Scheduled messages let you receive a customized Slack message based on a schedule and JQL that you define.
In your case stratejos could check Jira every 30 minutes using a piece of JQL like 'project = "my project" AND updated < -30m` and if any issues found send a custom message to a Slack channel.
You can see more examples of what teams have been using scheduled messages for here
https://stratejos.ai/scheduled-messages
If you wanted to email me directly jamesm@stratejos.ai I would be happy to help you get set up with a trial.
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