We use labels in our Service Desk to capture information on which is the affected application. We also have a custom field (cf12418) to capture information on which specific program is affected within a particular application.
Some users have erroneously been using the Label (application name) field to enter program name (custom field).
I need a JQL on the Label field to exclude results if the value is found in the custom field.
Hopefully, this is possible.
Cheers,
Glen
