JQL filter returning request timed out error.

[Vladimir Sid]

When a jira filter is executed I'm getting request timeout exception.

[Vladimir Sid]

@Kian Stack Mumo Systems Hi, can you please explain me where it has to be fixed?

[kishore D]

Hi ,

for server verion you can add below lines in the announcement banner.

<script>

AJS.$.ajaxSetup({

timeout: 60000 // Milliseconds, 60 seconds in this example.});

</script>

[Larry Tonjes]

Did you ever resolve this?  I am getting the same thing on a long running filter.  I have confirmed that the filter runs successfully in the search issues area.

[Ash]

@Vladimir Sidcan you try cleanig your cookies or in a new browser.

[Vladimir Sid]

Yeah but it still exists not just me for everyone in the team.

[Ash]

@Vladimir Sid are you guys using JIRA server or cloud?

 if it is server can you share the error logs?