JQL Query: How to setup a Filter for a FIFO column

[Andre May]

Hi 

I have a Board with a number of status columns. I want a FIFO principal to be applied to each of the columns. This essentially is a first come first serve queue. However, I still need to rank the tickets i.e. a user can move a ticket up or down in the queue. The next referesh of the board, must then keep the order of the tickets in the queue

I have used project = "Project Name" ORDER BY  updatedDate ASC, however this does not allow me to manually rank the tickets in a column

[Tarun Sapra]

In order to add Rank and persist rank on the board so that users can rank the issues you have to add the Rank field in the filter query, try changing your query to

 project = "Project Name" ORDER BY RANK DESC, updatedDate ASC

[Andre May]

Hi

Thanks for the response. I tried your suggestion but:

• The tickets are still not in FIFO order on the board
• I still cannot manually change the "FIFO Order" of tickets in a queue i.e. I cannot drag a card that is last in the queue to be right at the top of the same queue or vise versa.