When I update issuetype in a ticket from UI (Suppose original issuetype is 'Support Request' and I have updated it to 'Service Request'), implicitly a workflow change is triggered (ex: the workflow is changed from 'XYZ Support Workflow' to 'New PQR Service Request Workflow').
Now, when I update the issuetype in a ticket using REST Api, I'm unable to update the workflow. Only the issuetype seems to be changed and not the workflow.
Please provide me with the REST api url and sample data to update the workflow.
Hello,
It means that in Jira UI you use the Move issue option. There is not such public Rest Api call.
If you want to imitate the Move issue function, switch your browser to the developer mode, examine all calls. made by the page during the move issues function, and repeat these calls.
I'll try this approach. Thanks a lot.
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You are most welcome!
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