JIRA plugin error in jenkins

[Carlos Alfredo Nasser Afane]

Hi,

I am using JIRA plugin with Jenkins for "JIRA Issue parameter". It was working fine until a few days ago. The error I have is:

Jul 18, 2019 11:43:34 PM hudson.plugins.jira.JiraRestService getIssuesFromJqlSearch
WARNING: jira rest client get issue from jql search error. cause: RestClientException{statusCode=Optional.of(401), errorCollections=[]}
java.util.concurrent.ExecutionException: RestClientException{statusCode=Optional.of(401), errorCollections=[]}
at com.google.common.util.concurrent.AbstractFuture$Sync.getValue(AbstractFuture.java:289)
at com.google.common.util.concurrent.AbstractFuture$Sync.get(AbstractFuture.java:262)
at com.google.common.util.concurrent.AbstractFuture.get(AbstractFuture.java:91)
at com.google.common.util.concurrent.ForwardingFuture.get(ForwardingFuture.java:69)
at com.atlassian.jira.rest.client.internal.async.DelegatingPromise.get(DelegatingPromise.java:113)
at hudson.plugins.jira.JiraRestService.getIssuesFromJqlSearch(JiraRestService.java:197)
at hudson.plugins.jira.JiraSession.getIssuesFromJqlSearch(JiraSession.java:136)
at hudson.plugins.jira.listissuesparameter.JiraIssueParameterDefinition.getIssues(JiraIssueParameterDefinition.java:82)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.commons.jexl.util.PropertyExecutor.execute(PropertyExecutor.java:125)
at org.apache.commons.jexl.util.introspection.UberspectImpl$VelGetterImpl.invoke(UberspectImpl.java:314)
at org.apache.commons.jexl.parser.ASTArrayAccess.evaluateExpr(ASTArrayAccess.java:185)
at org.apache.commons.jexl.parser.ASTIdentifier.execute(ASTIdentifier.java:75)
at org.apache.commons.jexl.parser.ASTReference.execute(ASTReference.java:83)
at org.apache.commons.jexl.parser.ASTReference.value(ASTReference.java:57)
at org.apache.commons.jexl.parser.ASTEQNode.value(ASTEQNode.java:71)
at org.apache.commons.jexl.parser.ASTOrNode.value(ASTOrNode.java:61)
at org.apache.commons.jexl.parser.ASTExpression.value(ASTExpression.java:54)
at org.apache.commons.jexl.parser.ASTExpressionExpression.value(ASTExpressionExpression.java:56)
at org.apache.commons.jexl.ExpressionImpl.evaluate(ExpressionImpl.java:80)
at hudson.ExpressionFactory2$JexlExpression.evaluate(ExpressionFactory2.java:74)
at org.apache.commons.jelly.expression.ExpressionSupport.evaluateRecurse(ExpressionSupport.java:61)
at org.apache.commons.jelly.expression.ExpressionSupport.evaluateAsBoolean(ExpressionSupport.java:71)
at org.apache.commons.jelly.tags.core.WhenTag.doTag(WhenTag.java:44)
at org.apache.commons.jelly.impl.TagScript.run(TagScript.java:269)
at org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:95)
at org.apache.commons.jelly.TagSupport.invokeBody(TagSupport.java:161)
at org.apache.commons.jelly.tags.core.ChooseTag.doTag(ChooseTag.java:38)
at org.apache.commons.jelly.impl.TagScript.run(TagScript.java:269)
at org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:95)
at org.kohsuke.stapler.jelly.ReallyStaticTagLibrary$1.run(ReallyStaticTagLibrary.java:99)
at org.kohsuke.stapler.jelly.CallTagLibScript$1.run(CallTagLibScript.java:99)
at org.apache.commons.jelly.tags.define.InvokeBodyTag.doTag(InvokeBodyTag.java:91)
at org.apache.commons.jelly.impl.TagScript.run(TagScript.java:269)
at org.kohsuke.stapler.jelly.ReallyStaticTagLibrary$1.run(ReallyStaticTagLibrary.java:99)
at org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:95)
at org.kohsuke.stapler.jelly.ReallyStaticTagLibrary$1.run(ReallyStaticTagLibrary.java:99)
at org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:95)
at org.apache.commons.jelly.tags.core.CoreTagLibrary$2.run(CoreTagLibrary.java:105)
at org.kohsuke.stapler.jelly.CallTagLibScript.run(CallTagLibScript.java:120)
at org.apache.commons.jelly.tags.core.CoreTagLibrary$2.run(CoreTagLibrary.java:105)
at org.kohsuke.stapler.jelly.JellyViewScript.run(JellyViewScript.java:95)
at org.kohsuke.stapler.jelly.IncludeTag.doTag(IncludeTag.java:147)
at org.apache.commons.jelly.impl.TagScript.run(TagScript.java:269)
at org.kohsuke.stapler.jelly.ReallyStaticTagLibrary$1.run(ReallyStaticTagLibrary.java:99)
at org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:95)
at org.apache.commons.jelly.TagSupport.invokeBody(TagSupport.java:161)
at org.apache.commons.jelly.tags.core.ForEachTag.doTag(ForEachTag.java:150)
at org.apache.commons.jelly.impl.TagScript.run(TagScript.java:269)
at org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:95)
at org.kohsuke.stapler.jelly.CallTagLibScript$1.run(CallTagLibScript.java:99)
at org.apache.commons.jelly.tags.define.InvokeBodyTag.doTag(InvokeBodyTag.java:91)
at org.apache.commons.jelly.impl.TagScript.run(TagScript.java:269)
at org.kohsuke.stapler.jelly.ReallyStaticTagLibrary$1.run(ReallyStaticTagLibrary.java:99)
at org.kohsuke.stapler.jelly.ReallyStaticTagLibrary$1.run(ReallyStaticTagLibrary.java:99)
at org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:95)
at org.apache.commons.jelly.tags.core.CoreTagLibrary$2.run(CoreTagLibrary.java:105)
at org.kohsuke.stapler.jelly.CallTagLibScript.run(CallTagLibScript.java:120)
at org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:95)
at org.kohsuke.stapler.jelly.CallTagLibScript$1.run(CallTagLibScript.java:99)
at org.apache.commons.jelly.tags.define.InvokeBodyTag.doTag(InvokeBodyTag.java:91)
at org.apache.commons.jelly.impl.TagScript.run(TagScript.java:269)
at org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:95)
at org.apache.commons.jelly.tags.core.CoreTagLibrary$1.run(CoreTagLibrary.java:98)
at org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:95)
at org.apache.commons.jelly.tags.core.CoreTagLibrary$2.run(CoreTagLibrary.java:105)
at org.kohsuke.stapler.jelly.CallTagLibScript.run(CallTagLibScript.java:120)
at org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:95)
at org.kohsuke.stapler.jelly.CallTagLibScript$1.run(CallTagLibScript.java:99)
at org.apache.commons.jelly.tags.define.InvokeBodyTag.doTag(InvokeBodyTag.java:91)
at org.apache.commons.jelly.impl.TagScript.run(TagScript.java:269)
at org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:95)
at org.kohsuke.stapler.jelly.ReallyStaticTagLibrary$1.run(ReallyStaticTagLibrary.java:99)
at org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:95)
at org.kohsuke.stapler.jelly.ReallyStaticTagLibrary$1.run(ReallyStaticTagLibrary.java:99)
at org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:95)
at org.kohsuke.stapler.jelly.ReallyStaticTagLibrary$1.run(ReallyStaticTagLibrary.java:99)
at org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:95)
at org.kohsuke.stapler.jelly.ReallyStaticTagLibrary$1.run(ReallyStaticTagLibrary.java:99)
at org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:95)
at org.apache.commons.jelly.tags.core.CoreTagLibrary$2.run(CoreTagLibrary.java:105)
at org.kohsuke.stapler.jelly.CallTagLibScript.run(CallTagLibScript.java:120)
at org.apache.commons.jelly.impl.ScriptBlock.run(ScriptBlock.java:95)
at org.apache.commons.jelly.tags.core.CoreTagLibrary$2.run(CoreTagLibrary.java:105)
at org.kohsuke.stapler.jelly.JellyViewScript.run(JellyViewScript.java:95)
at org.kohsuke.stapler.jelly.DefaultScriptInvoker.invokeScript(DefaultScriptInvoker.java:63)
at org.kohsuke.stapler.jelly.DefaultScriptInvoker.invokeScript(DefaultScriptInvoker.java:53)
at org.kohsuke.stapler.jelly.JellyRequestDispatcher.forward(JellyRequestDispatcher.java:55)
at jenkins.model.ParameterizedJobMixIn.doBuild(ParameterizedJobMixIn.java:205)
at jenkins.model.ParameterizedJobMixIn$ParameterizedJob.doBuild(ParameterizedJobMixIn.java:408)
at java.lang.invoke.MethodHandle.invokeWithArguments(MethodHandle.java:627)
at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:396)
at org.kohsuke.stapler.Function$InstanceFunction.invoke(Function.java:408)
at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:212)
at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:145)
at org.kohsuke.stapler.MetaClass$11.doDispatch(MetaClass.java:537)
at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:739)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:870)
at org.kohsuke.stapler.MetaClass$4.doDispatch(MetaClass.java:282)
at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:739)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:870)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:668)
at org.kohsuke.stapler.Stapler.service(Stapler.java:238)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:865)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1655)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:154)
at com.cloudbees.devoptics.deliver.jira.ApiProxyFilter.doFilter(ApiProxyFilter.java:52)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151)
at com.smartcodeltd.jenkinsci.plugin.assetbundler.filters.LessCSS.doFilter(LessCSS.java:47)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151)
at hudson.plugins.audit_trail.AuditTrailFilter.doFilter(AuditTrailFilter.java:92)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151)
at jenkins.metrics.impl.MetricsFilter.doFilter(MetricsFilter.java:125)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151)
at jenkins.telemetry.impl.UserLanguages$AcceptLanguageFilter.doFilter(UserLanguages.java:128)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151)
at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:157)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1642)
at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:105)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1642)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84)
at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:117)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:135)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:93)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90)
at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1642)
at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1642)
at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1642)
at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1642)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:533)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:146)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:257)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1595)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1340)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:473)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1564)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1242)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
at org.eclipse.jetty.server.Server.handle(Server.java:503)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:364)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:260)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)
at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:118)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126)
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:765)
at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:683)
at java.lang.Thread.run(Thread.java:748)
Caused by: RestClientException{statusCode=Optional.of(401), errorCollections=[]}

Thanks.

[Andy Heinzer]

Hi Carlos,

I see you are getting a 401 HTTP error code.  This essentially means it's a bad request.   There have been some recent changes to Jira Cloud in regards to authentication and connection protocols that could be a factor here.

I took a look at what I believe is this Jenkins plugin documentaiton on how to integrate with Jira in https://plugins.jenkins.io/jira and it looks to be out of date with the current Jira Cloud options.  If this is a different or incorrect plugin, please let know some more details about this plugin so that I can try to match up the instructions that would better fit your scenario here.

First off, Atlassian Cloud recently deprecated the use of passwords in Basic auth for the REST API.  Details in Deprecation notice - Basic authentication with passwords and cookie-based authentication.

This means that you can no longer use just username:password or even just username:API_Token sent in clear text.   You can still use the API Token, but you need to encode this emailaddress:API_Token string into a base64 string and then supply that in the header of the API call. Exact steps to do this are in Basic auth for REST APIs.  From that page:

Supplying basic auth headers

If you need to, you may construct and send basic auth headers yourself. To do this you need to perform the following steps:

1. Generate an API token for Jira using your Atlassian Account: https://id.atlassian.com/manage/api-tokens.
2. Build a string of the form useremail:api_token.
3. BASE64 encode the string.
4. Supply an Authorization header with content Basic followed by the encoded string. For example, the string fred:fred encodes to ZnJlZDpmcmVk in base64, so you would make the request as follows:

curl -D- \
-X GET \
-H "Authorization: Basic ZnJlZDpmcmVk" \
-H "Content-Type: application/json" \
"https://your-domain.atlassian.net/rest/api/2/issue/QA-31"

I don't use this particular plugin, so it isn't clear to me if this problem is a limitation of how that plugin handles authentication.  If the plugin only has a username and password fields, and doesn't accept the requirement of basic auth to use this encoded string, it might not be possible for the plugin to make these calls in the current state.  

I am looking to learn more about this problem.

Regards,

Andy