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JIRA is not Accessible

Deleted user April 29, 2019

We are getting an ERROR that JIRA is not Accessible.

 

COuld you please let us know what needs to be checked.

We have verified all the JIRA servers are Up but we are still not able to access the URL

502 Bad gateway is the error

2 answers

0 votes
Taranjeet Singh
Community Champion
April 29, 2019

@[deleted] Apart from what Nic suggested, please check if your proxy server is down or not reachable somehow, if you are running JIRA behind a proxy server like Apache or Nginx.

Taranjeet Singh
Community Champion
May 2, 2019

@[deleted] Any luck in resolving your JIRA access issue?

Like Flash_Sheridan likes this
0 votes
Nic Brough -Adaptavist-
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April 29, 2019

Your network is the most likely cause.  Check for firewalls between you and the service (check firewalls on the Jira server as well), routing problems, name resolution and so-on.

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