JIRA Webhook triggers even for not matching issues

[Fazila Ashraf]

Hi, 

I am trying to integrate JIRA with Cisco teams as in https://apphub.webex.com/categories/all/bots/jira-server and proceed to create the jira webhook.

The integration works fine and the teams space is alerted but for only the issue related events, the jql condition is considered. The webhook is triggered for project related events and jira software related events for all the projects and sprints. It doesnt adhere to the jql condition.

Is this the way of design or is there an additional configuration that would scope the software related event to the project?

[Andy Heinzer]

Hi Fazila,

I understand that you are configuring a webhook within Jira, but you are expecting to be able to restrict the project related events by the JQL filter.

That JQL filter here is only meant to restrict upon which issues might trigger a webhook for the issue related events.  It does not extend itself to the other event categories such as project related, user related, jira configuration related, or Jira Software related events. 

I could see how you might confuse this though.  Your specific JQL query in your screenshot is specifically looking at a single project.  However that JQL query just returns all the issues of that project, it doesn't have any affect in regards to whether or not say a version is released, created, moved, updated etc.  Those kinds of project level events happen without the need of having any issues in that project at all.  Hence your JQL could return 0 issues, and these events would still be triggers for all projects.  So a JQL filter is not really appropriate for trying to filter project level events.

Are you looking to restrict project level events to trigger for specific projects?  If so, perhaps I can create a new feature request for this.  I have not yet found any current requests for this in my search of the JRASERVER project.  But I could see how this might be helpful to reduce the extraneous webhooks for these kinds of events in projects you might not be concerned about.  Please let me know some more details and I will see what I can do to create the appropriate request.

Cheers,

Andy