Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

JIRA Software Freezes on Create Issue / Add Description

Haddadnj
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 13, 2017

When I attempt to create an issue from my dashboard or add a description to an existing issue, the loading spinner appears and spins indefinitely.

 

I have tried restarting my instance, and performing system updates. My VM memory is only tapped at 49%.

 

I'm running 7.4.2 on an Ubuntu server.

1 answer

1 accepted

0 votes
Answer accepted
Haddadnj
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 13, 2017

It turns out that I had misconfigured my instance - I had not set up for SSL yet I was serving it over https.

 

I accessed the instance over http and everything worked well.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events