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JIRA Slack "Create an issue" fails when using quotes as summary

Andrés Velasco February 7, 2024

JIRA Cloud app for slack fails on creating an isue when the input value of the summary field contains quotes ( " ). It returns the error described in the screenshot. If no quotes are used, then the app works correctly.

Screenshot 2024-02-07 at 18.02.49.pngScreenshot 2024-02-07 at 18.01.28.png

1 answer

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 7, 2024

Hello, Good day. I tested directly from slack addon and this works fine on my instance.

Screenshot 2024-02-08 at 11.24.32 AM.png

 

Looks like you are using workflow in slack. Please check with slack support team for this workflow. Thanks

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