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JIRA Service Desk Multiple Approvals

Steve Bunce
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March 6, 2018

For Service Desk Change Request we often have multiple approvers.

 

1. There is no log/history on when the first people approve the change.

2. The JQL functions for MyPending() Continue to show a change even after I have approved it and am waiting for others. Shouldn't the MyPending() function only return items when it is waiting for my approval ? 

 

Have can I write JQL to only show pending approvals that I need to action?

 

1 answer

0 votes
Andy Grimm
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May 25, 2018

I just ran into this same issue.  This really seems like a bug to me, and it was filed here last year: https://jira.atlassian.com/browse/JSDCLOUD-5596

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