JIRA Rich text editor Vs Markup

[Praven John (OPS)]

Hi,

So it seems like you've integrated a Rich Text editor for new tickets. But the default create ticket form, uses a markup language when creating a new ticket.

Not sure if this is the cause, but any new ticket I create with markup, I no longer can access via Rich Text (And vice versa).

This in itself is fine, for me since I've grown used to the markup language and find it easier to edit. I just wanted to confirm if you had plans to change this feature?

[Angélica Luz]

Hello Praven,

Thank you for getting in touch with Atlassian Community!
The new issue view uses markdown formatting now and not wiki markup.
You can find more information here: New Atlassian editor

"The editor in the new issue view uses markdown rather than wiki markup. Right now, if you've added wiki markup in the old editor, we'll render it correctly in the new issue view. As we continue to roll out the new issue view and new editor, wiki markup support will be phased out and eventually removed in favor of markdown"

I've tested here creating a ticket using tables and emojis, and it works when I see on the new view and the old one.

Just for us to better understand the issue that you are facing, can you send us a screenshot of how it shows? Then we can test here using the same format as you to check if it's a bug or expected.

Regards,
Angélica