JIRA REST API to get Incident metrics

[GANESAN, BALAMURUGESH DINGU]

hi Team, I am looking for an API which will provide the incident details completed by an team/Scrum board.

[Trudy Claspill]

Hello @GANESAN, BALAMURUGESH DINGU 

Welcome to the Atlassian community.

Are you working with issues in Team Managed projects or Company Managed projects? That information will show at the bottom of the panel on the left when you are viewing the Scrum board.

If you are working with issues in Company Managed projects, does each team use a separate project? If the teams are sharing projects how do you identify which team owns the issue?

[GANESAN, BALAMURUGESH DINGU]

Hi @Trudy Claspill, we are working with issues in Company Managed projects and we have separate projects for each team.

[Trudy Claspill]

Does each team's board encompass all issues in their respective project, and only the issues in their respective project?

What details are you trying to retrieve, exactly?

[GANESAN, BALAMURUGESH DINGU]

i would retrieve the tickets/incidents details worked by a team.

[Trudy Claspill]

If you can formulate a JQL that could be used in the UI to retrieve the issues, then you can use the Issue Search endpoint to execute that JQL through the API.

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-search/#api-group-issue-search