JIRA Not working after import

[Paul Stemmet]

Good day.

After a successful  import of our in-house JIRA backup file I'm no longer able to access JIRA on shinka.atlassian.net

[Nic Brough -Adaptavist-]

You may need to use credentials for an admin account that was in your import file, rather than your Cloud account.

Failing that, you'll need to reset your password to get in - see https://confluence.atlassian.com/cloud/manage-your-profile-and-password-744721602.html