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JIRA Login ID & Password recovery

amanne
April 2, 2020

Hi Team,

Our previous JIRA admin who created Login ID & Password of UIT he left the job, Now i need those credentials to access our UIT JIRA, Can anyone help me how to get these credentials please.

1 answer

0 votes
Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 7, 2020

Hello @amanne

Welcome to the Atlassian Community!

Can you please let us know what would be the "UIT Jira"? I must confess that I'm not familiar with the "UIT" acronym.

Also, what is the exact scenario you are facing? Is the person that left your company the only administrator of your Jira application or there are other administrators?

If you are talking about the Jira Server application itself, Jira credentials are related to the user e-mail, so I believe you will need to contact the administration team of your e-mail domain (columnit.com) to have these credentials and properly manage your site.

Please, let us know the details requested above so we can provide you with more instructions.

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