JIRA Log Work - TimeSpent showing incorrect value

Cristina Gatt July 30, 2020

We're experiencing problems with regards to the Time Spent field. The value in the field is not matching the total number of hours of work logged. This is not happening in every issue.

A quick look at the issue history showed that the time spent field is not being updated correctly with every log work entry. Some other times, one work log entry features multiple times and then it is reverted automatically, also removing the original time spent. The pictures show the issue history for the 2 problems. The work-log entries originally created by the user still show on the time tracker.

Did anyone ever had this problem? And if so is there a solution/workaround to solve this problem?

 

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1 answer

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HAMBOUR George
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October 7, 2021

I have seen this problem multiple times when users get impatient on slow networks and  repeatedly submit work entries before getting a reply. I haven't got a fix though.

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