JIRA Core Customize Board

[Garth Howard]

Trying out JIRA Core for business process, task management, but many items missing from the board compared to JIRA software; mostly things like swimlanes for users, prioritization of tasks by priority versus entry date, visibility of task type, priority on board, color coding, etc., etc.

Seems like these are simple adds that are already built into software side, why are they not included on business side?

[Nic Brough -Adaptavist-]

This is historical.  Jira Software used to be an add-on that very large numbers of people bought for Jira. 

As an add-on in Jira 2-6, it becomes available to everyone with a licence, so a lot of non-"Agile" people went "woo!  boards!" and ran away with them.

Come Jira 7, boards are only there for Software (i.e. "Agile") users, and there's a terrible noise at Summit, which really shocked Atlassian, so they quickly wedged some simple business boards into Cloud to give a basic version of them.

Problem though - how do you sell "Software" if you build all the board functions into Core?

Answer is "you can't".  So Core boards are going to remain very very simple, not customisable and restricted (the ring-fence looks like it is going to be "you don't have to configure Core boards, they follow the project).  And if you want the advanced stuff, you will need to get Software.

[Garth Howard]

Thanks for the context.  The priority boards were reason that I looked to JIRA to provide task management.  I came from the software side and thoroughly using JIRA boards to manage multiple complex teams and tasks.  I thought this would be a great fit to adapt to business processes. and thought that Atlassian had the same thought.

Seems to me there might be some middle ground here, after all, what is the point of having priorities or task types or any categorization if you can't see them, organize and assign.  Can't really recommend this as a business tool if those functions are missing.

Thanks again for the help, hopefully this will make its way to suggestions.