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JIRA Cloud has own uuid field and causing conflicts with our own...

JIRA Cloud has own uuid field and causing conflicts with our own...

It looks like JIRA cloud has a new default custom field named "uuid". We already have one called "UUID". Now our field is not searchable, it causes a 500 error. If I try to delete the JIRA generated field, it just keeps coming right back (same with renaming). This broke a lot of custom plugins we use, etc.

Does anyone have any idea how to disable the new uuid field for JIRA Mobile Connect?

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I'd suggest renaming your UUID custom field.

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I get that is an option but would result in a large amount of work for our team. We have many custom plugins and integrations via the API that all rely on this custom field. Is this absolutely no way to disable the auto-generated one?

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If the custom field is locked, I wouldn't change it. Based on past experience of using the JIRA Agile plugin and the JIRA Service Desk plugin.

Can you disable the Jira Mobile Connect plugin?

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We don't have it installed, it seems like the fields are there "just in case".

However, I was able to fix the search issue by disabling the search template on the JIRA uuid field. This way, it still exists, it's just not conflicting with my existing field during searches.