JIRA Automation and Rovo - Issue with generating a Rovo response

[Chris Hampshire]

Hi all. 

I am create an automation that is scheduled

When that automation runs, I want a prompt to be sent to rovo and the rovo response to be sent as an email and published as a confluence page.

When I trigger the automation during a test, the confluence page is created and the email is sent but the content of both reads

"This action cannot access the internet or real-time data. For live web search, use a Rovo Agent with web search capability instead."

This is odd because when I first set up the automation, the rovo response did create an output so the issue seems sporadic. I have tried to switch the automation to using an agent instead but this generates no content (not even the error message above)

Hope you can help

Thanks

[Ignacio Vera]

Hi Chris, could you please share a screenshot of your automation rule? That would be helpfull.

Are you using {{agentResponse}} on the email acction step?

My piece of advice is that you always share more details when publishing a question here

[Chris Hampshire]

Hi @Ignacio Vera

Thanks for reaching out. There are some parts of the flow I can not share due to company policy but I have tried two routes

ROUTE 1

Trigger: The eventual trigger with be a scheduled automation however for testing, its a manual trigger

Then: Use Rovo (Beta)

• I then enter a large prompt into the prompt box

Then: Create Confluence page

• I set the page and space
• The content I set as {{rovoResponse}}

Then: Send Custom Email

• I set the recipient
• The content I set as {{rovoResponse}}

RESULT - The confluence page is created with the correct name and in the correct space and the email is sent. The content of both reads "This action cannot access the internet or real-time data. For live web search, use a Rovo Agent with web search capability instead."

Note - When I first set up the automation, the result did generate the content I was after so the issue seems sporadic

ROUTE 2

Trigger: The eventual trigger with be a scheduled automation however for testing, its a manual trigger

Then: Use Rovo Agent

• I then enter a large prompt into the prompt box

Then: Create Confluence page

• I set the page and space
• The content I set as {{agentResponse}}

Then: Send Custom Email

• I set the recipient
• The content I set as {{agentResponse}}

RESULT - The confluence page is created with the correct name and in the correct space and the email is sent. The content of both is blank.

Hope this helps?