JIRA API issue in JIRA 8.13.0

[PIYALI SIKDAR]

We are getting below error while trying to create issue in JIRA. Please help.

28/05/2021 08:13:42: Calling API : https://xyz/api/prc/package/xml/byTopic/RULES2024/Incorporated/No/GUID-250CDA42-D961-4375-B08B-E09F514011FD/

28/05/2021 08:13:43: Exception in ABSPRCPublishUtil Process

28/05/2021 08:13:43: System.Exception: API status code >> (InternalServerError). Content: System.Exception: This method requires a JIRA instance with a SQL database. Additional exception information: Category not found.

   at Oberon.JiraAPI.JiraClient.GetIssueAttachmentsByCategory(String projectId, String issueId, String category, Boolean getContents) in e:\builds\trunk\2016ABSCompilePRCWebApp\Common Projects\Oberon.JiraAPI\JiraClient.cs:line 412

   at Oberon.JiraAPI.JiraClient.GetPRCs(String projectKey, List`1 reviewCommittees, String isCorrigenda, String dispositionType, String publicationGUID, String topicGUID, Int32 maxCommentLevel, Int32 limit, Int32 maxResults) in e:\builds\trunk\2016ABSCompilePRCWebApp\Common Projects\Oberon.JiraAPI\JiraClient.cs:line 1101

   at Oberon.PRCPackage.PRCPublishingPackage.CreatePRCPackage(String reviewPeriod, String[] committeeNames, String isCorrigenda, String dispositionType, String publicationGUID, String topicGUID, PRCPackageType packageType, Int32 maxCommentLevel) in e:\builds\trunk\2016ABSCompilePRCWebApp\Common Projects\Oberon.PRCPackage\PRCPublishingPackage.cs:line 77

   at Oberon.Controllers.PRCPackageController.CreateTopicLevelPackage(String reviewPeriod, String dispositionType, String isCorrigenda, String topicGUID, String[] committeename, Int32 maxCommentsLevel, String tofile) in e:\builds\trunk\2016ABSCompilePRCWebApp\PRC Web API\WebApplication\Controllers\PRCPackageController.cs:line 357. Reason: Internal Server Error

   at ABSPRCPublishUtil.Program.CheckAPIResult(HttpStatusCode statusCode, String errMsg)

   at ABSPRCPublishUtil.Program.ProcessPRC()

   at ABSPRCPublishUtil.Program.Main(String[] args)

28/05/2021 08:13:43: Complete ABSPRCPublishUtil Process

[Nic Brough -Adaptavist-]

The error you are getting here is being thrown by your code, not the Jira system you are connecting to.

You'll need to have a look at whatever docs you have for Oberon.JiraAPI.JiraClient that you're basing your code on, that should explain what's going wrong in your code (although, at a guess, it seems to be telling us your code is trying to connect to a Jira that is set up with an unsupported configuration)