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JIRA 7.12.3 Mysql 5.7 - Cannot add user, all the user directories are read-only

Ganesh Iyer
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November 21, 2018

hi,

Cannot add user, all the user directories are read-only.

Operation System : CentOS 7

Database : mysql

error1-read-one.jpg

1 answer

0 votes
Tom Lister
Community Champion
November 21, 2018

Hi @Ganesh Iyer

This is a going to be a bit vague but I had issues setting up my local MySQL and I'm not sure what eventually fixed it but things to check are:

  • does your jiradb user have all the privileges it needs in the db - I gave mine everything
  • is the db empty to start with
  • check the atlassian-jira.log file fr specific errors and post them here.

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