Items ins Resolved column not strikethrough - please help

[Peter Jerling]

Hello,

I have a custom workflow for specific projects, however I've noticed that by moving items to the last column (Resolved) it is not marked as strikethrough. Can you please assist to get this 'resolved'? :)

I am using a custom workflow, and I've clearly missed a setting somewhere.

Your help is appreciated, thank you.

Regards,

Peter

[Thomas Schlegel]

Hi Peter,

you have do set a resolution when you close an issue. Either automatically with a workflow function or by showing the user a screen to pick a resolution.

And don't forget to clear the resolution field in any reopen transition of your workflow (if there is one).

[Peter Jerling]

Worked a treat, thanks Thomas!