Issues

[Robert Lack]

How can I indicate/Show in the Kanban Board if some of the multiple tickets are out-of-date, the answer or work on this ticket is delayed ?

[Tarun Sapra]

You can create a separate "swim lane" on the board to show tickets which haven't been updated in last x days.  So you can write a JQL in the swim lane like 

updatedDate < startOfMonth() 

Tickets which haven't been updated this month or you can also use a "quick filter" but it all depends  on your definition of "out of date"  or something like

duedate < -30d 

Issues having dueDate prior to the last 30 days etc

[Tarun Sapra]

Hello @Robert Lack

If it works for you then could you please accept/upvote the answer as that will help other users as well.

[Robert Lack]

Hi Tarun,  works perfect, thanks.

[Robert Lack]

Hi Tarun,

thank you for the quick answer which helps me to find a way.

"Due > 5d AND summary !~ Template AND summary !~ "Done""

May I ask on some "Cosmetics"? I saw in an another board there are some colour indications when a ticket is out-of-date (e.g. due date on 24.04.18) and on the 25.04.18 nothing was happen therefore the ticket get's a RED indication (é.g. on the right horizontal of the ticket). Additional I like to add that the ticket gets "ORANGE" on the same day when nothing happen so far.

Do you have any idea how to implement?

Thank you,

Robert 

[Warren]

I've never done it, but as a board Admin, go to Board settings and click on Card colours. In the dropdown, choose Queries and then for different queries you can show different colours