Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Issues with specific status will not show in my plan, is problematic.

Sally Lopez October 27, 2025

I have specific status types in my workflow that we use to communicate.  But when I put a workitem in one of these status types it disappears from the plan.  The status types are

  • Resolved (shows in plan)
  • Validation (does not show in plan)
  • Validation complete (does not show in plan)
  • Closed (shows in plan)

How do I get ALL my status to show in my plan (unless specifically filtered out)

1 answer

0 votes
Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 27, 2025

Hi @Sally Lopez 

Welcome to the community.

What are the sources of your plan, project, board or filters or a combination?

Are the statuses used, or not used  in board columns or excluded in filters, if boards and/or filters are used as sources for the plan?

Sally Lopez October 27, 2025

Board

Sally Lopez October 27, 2025

And they are used in board columns.  

Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 28, 2025

Hi @Sally Lopez 

Can you show some screenshot(s)

Sally Lopez October 28, 2025

Screenclip story Resolved.pngScreenVideoEco.pngScreenclip WatchEco.pngScreenclip issue sources.pngScreenshot board columns.png

Sally Lopez October 28, 2025

plan before after Validation.gif

Sally Lopez October 28, 2025

@Marc - Devoteam thanks for asking - hopefully the clips and gif help explain.

Sally Lopez October 28, 2025

In the gif I'm showing what happens after I refresh, having changed the status to Validation out of the clip.

Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 28, 2025

Hi @Sally Lopez 

It might be related to the order of the status in the board column, what happens is you set "Validation" above "Resolved"?

If this is the case, this would be a bug.

To double test this, add a new column on the board and map "Validation" status to that column.

Suggest an answer

Log in or Sign up to answer