The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Issues with creating a JIRA issue/story via MS forms, Flows.

Bharath Kumar Madamaina
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 26, 2020

Hi team,
I have an issue with retrieving user name from the email address and assigning that as reporter to my JIRA story. Everytime i submit a formvia msform, flows will retrieve the data and should create an issue/story in my JIRA. Wherein my flow breaks at creating the story with follwing error:

{
“errorMessages”: [],
“errors”: {
“reporter”: “Account ID does not exist.”
}
}

 

Also confirmed that all the users have their respective user ID created and assigned to them appropriately. Not sure why is my MS Flow unable to create an issue/ story on the JIRA board.

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Matthew Baird
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 4, 2021

Did you ever find a solution to this? I'm experiencing the same issue.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events