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Issues with creating a JIRA issue/story via MS forms, Flows.

Bharath Kumar Madamaina
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August 26, 2020

Hi team,
I have an issue with retrieving user name from the email address and assigning that as reporter to my JIRA story. Everytime i submit a formvia msform, flows will retrieve the data and should create an issue/story in my JIRA. Wherein my flow breaks at creating the story with follwing error:

{
“errorMessages”: [],
“errors”: {
“reporter”: “Account ID does not exist.”
}
}

 

Also confirmed that all the users have their respective user ID created and assigned to them appropriately. Not sure why is my MS Flow unable to create an issue/ story on the JIRA board.

1 answer

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Matthew Baird
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February 4, 2021

Did you ever find a solution to this? I'm experiencing the same issue.

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