Issues identifier

[Mohand HAMICHE]

Hi everybody,

First of all, please, excuse my English ! You know, I'm French !

I'm a new JIRA user and I've just started evaluating it.

I was wondering if anyone had the good answer of my question.

I've created issues within a project. Of course, I had to delete some issues :

Example : I've created FA-1, FA-2, FA-3, FA-4, FA-5, FA-6, FA-7, FA-8, FA-9, FA-10 then I've deleted FA-8, FA-9 and FA-10. So it raminds FA-1, FA-2, FA-3, FA-4, FA-5, FA-6, FA-7, FA-8, FA-9, FA-10

When creating a new issues, its ID was FA-11, FA-12, ...

As a result, I got in my project these issues FA-1, FA-2, FA-3, FA-4, FA-5, FA-6, FA-7, FA-8, FA-9, FA-10, FA-11, FA-12, ...  As you can see, there is a hole between FA-7 and FA-11 as there is no FA-8, FA-9 and FA-10 anymore.

What I want is that :

•    the new issue (FA-11 here) takes the place of FA-8 automatically or
•    have the possibility to change the identifier of an issue (example : changing FA-11 on FA-8). Is it possible ? 

Thanks for answering me.

I look forward of hearing about you.

MH

[Peter Van de Voorde · Accepted solution]

Bonjour Mohand,

Excuse my French, I'm Belgian

I'm sorry but it's not possible to do what you ask, the issue keys are unique for the entire lifespan of your project.

So once a key has been used it's gone, even when you delete this issue.

Best regards,

Peter

[Mohand HAMICHE]

Thanks a lot Peter