Issues dissapear from board

[Martin Lopez]

I have a board based on a filter. Some issues that are returned by the filter are not showing up on the board. There are no additional filters on the board.

[Bill Sheboy · Accepted solution]

Hi @Martin Lopez 

Here are some questions to help narrow this down a bit:

• What type of project is it: company-managed or team-managed?
• What type of board is it: Scrum or Kanban?
• What is the board's filter?
• Please show the board configuration, with the mapping of status values to the board.  Is your missing issue in a status which is not mapped to a board column?
• When you review an issue returned by the filter which is not shown on the board, what do you notice different from other issues which do display?

Kind regards,
Bill

[Martin Lopez]

thanks, Bill. After further reviewing the general board settings, I realized there were additional sub-filters that came by default when I created the board. All set now.