Issues and concerns adding Contributors in JIRA Product Discovery

[Darren Bryant]

We have a Jira Product Discovery space on the Free plan. The space was created with limited access.

Today, a user with Creator access asked me to give their manager permission to view the contents of the space. To do that, I first had to grant the manager access to the app in admin.atlassian.com, and then grant them access to the space itself.

What’s confusing is that, although they seem to be added as a Contributor at the app level, when assigned within the space they receive administrator permissions for that space.

Can someone explain what’s happening here? I would have expected this to be much simpler.

My understanding is that the Free plan allows unlimited Contributors. Is the issue that this user already has a Jira Software licence, or am I missing something about how Jira Product Discovery permissions work?