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Issues Search Filter: Finding CNR issues resolved by someone else than the Assignee

Romain Vazeille
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August 28, 2019

Hello there!

We are seeing a not so great trend in our production, where Assignees don't resolve as CNR some of their issues, which are rather resolved by testers or management. So I'm looking for a way to obtain that filter result as a list of issues with people resolving what's not assigned to them (and who will most likeley be part of different project roles for example), which I'll be able to use in a widget on a dashboard, i.e. showing a pie chart with amount of CNR resolutions by name of "resolver".

Thank you very much for your help!

Rom

1 answer

0 votes
DPKJ
Community Champion
August 28, 2019

You can achieve some success with query like this,

assignee = <username> AND NOT status changed TO Resolved BY <username>

Jira doesn't have JQL function for assignee so you can not run this query for all users at once, you will have to do it per user.

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