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Issue with Jira data center 7.6.0 with postgreSQL

jameers January 17, 2018

Hi,

 

I have installed jira data center 7.6.0 as shown in https://confluence.atlassian.com/adminjiraserver073/installing-jira-data-center-861253059.html in AWS. when i kept cluster.properties file it throwing error in logs as shown below. Can you help me on this.

17-Jan-2018 23:44:32.277 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [http-nio-8080]
17-Jan-2018 23:44:32.285 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
17-Jan-2018 23:44:32.298 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 39212 ms
2018-01-17 23:44:33,895 http-nio-8080-exec-2 WARN [c.a.j.w.f.steps.security.HttpSecurityStep] HttpSecurityConfig component was not present during HttpSecurityStep creation
2018-01-17 23:44:33,907 http-nio-8080-exec-2 ERROR anonymous 1424x1x1 - 10.179.201.92 / [c.atlassian.instrumentation.Instrument] Unable to snapshot thread local operations (implementation of OpTimerFactory is not a ThreadLocalOpTimerFactory): null
2018-01-17 23:44:34,032 http-nio-8080-exec-3 WARN [c.a.j.w.f.steps.security.HttpSecurityStep] HttpSecurityConfig component was not present during HttpSecurityStep creation
2018-01-17 23:44:34,041 http-nio-8080-exec-3 WARN anonymous 1424x2x1 - 10.179.201.92 /secure/errors.jsp [c.a.jira.security.JiraSecurityFilter] Rejecting security-sensitive request that bypassed Johnson filter: /secure/errors.jsp

In browser i am getting 

This page isn’t working

10.155.152.178 is currently unable to handle this request.

HTTP ERROR 503

Thanks

 

1 answer

0 votes
somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 19, 2018

Hi Jameer,

I see you have a ticket open with Support and you recently uploaded a Support Zip.  I will watch the ticket and when a solution is found we can circle back and post the solution here in case anyone else runs into this issue.

Cheers,

Branden

Jana Frary
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 1, 2018 edited

@somethingblue @jameers was there any resolution to this problem? We are experiencing this issue and we didn't even upgrade. We've been running Jira 7.6 successfully for a while now until today.

Cameron Jeffries October 27, 2018

@[deleted] we are having the same.

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