Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Issue with Jira Payment – Bank-Related Error

BTDESTEK
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 13, 2026



2 answers

4 votes
Marc -Devoteam-
Community Champion
January 13, 2026

Hi @BTDESTEK 

You will need to reach out to Atlassian Support an use the Billing options for your question.

This is a public forum, we can't support you in relations to payments.

But if it's a bank related error, please rwach out ot your bank.

0 votes
Shalini Pradhan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 13, 2026

Hello @BTDESTEK ,

Good day! Welcome to Atlassian Community :)

Please contact our billing team here: https://support.atlassian.com/contact/ , they will be able to assist you on this. 

Thank you

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events