Issue with Calendar loading, started yesterday 11/18

[Chris Lavoie]

Yesterday morning my calendar started giving the attached error. Anyone know if Jira is fixing this anytime soon? I use my calendar everyday so this is a big pain.

[Anastasia Andriyanova _Teamlead_]

Hi @Chris Lavoie and everyone following the thread,

Good news — the issue with Calendar for Jira has now been fully resolved, and the fixed version is available.

To apply the fix immediately, you can update the app manually:
Jira Settings → Manage apps → Calendar for Jira → Update.
(Automatic rollout is also happening, but clicking “Update” applies the fix right away.)

We’re very sorry for the disruption this caused — especially for those who rely on the calendar every day. Thank you for your patience and for staying with us while we worked through this together with Atlassian.

If something still doesn’t load correctly, please reach out to us at support@teamlead.one so we can help quickly and track your case properly.
And if you were affected by the outage, feel free to reach us at the same address — we’ll share a discount for your next billing period as a small thank-you for your patience.

Warm regards,
Teamlead

[Chris Lavoie]

Thanks, I do see that the calendar loads now. However, it looks very different from the prior version, and the changes are negatively impacting my workflow :( 

For example, in the prior calendar version you could see the full summary of each ticket that was displayed for that date. Now, I can only see the full summary of the ticket if there is only one ticket due on a day. Each day that has more than one ticket due you can only see the ticket number which is not helpful. I need to see the full summary of the ticket to know what the ticket references.

Does this make sense?

[Anastasia Andriyanova _Teamlead_]

Hi @Chris Lavoie,

Thank you for sharing this — it really helps to understand how the new version feels in real use.

I’m sorry that the updated card view is getting in the way of your workflow. We’ve already noted the request for a more flexible display, including bringing back full summaries, and we’re planning to include this in one of the upcoming releases. You’ll be able to see the update in the release notes as soon as it’s live.

If you’d be open to a short user interview, we’d be glad to learn a bit more about how you use the calendar. You can email us at support@teamlead.one with the subject “Calendar user interview”, and we’ll offer available time slots.

Thanks again for taking the time to write back.

Warm regards,
Teamlead

[Anastasia Andriyanova _Teamlead_]

Hi @Chris Lavoie,

A quick update from our side.

We’re continuing to work with Atlassian on the issue, and the fix is already moving through their rollout process. Based on the latest information we have, we’re expecting the resolution to reach affected instances in approximately the next two days (the exact timing depends on Atlassian’s processing on their end).

We know the calendar is an everyday tool for you — and for many teams — and we’re really sorry for the disruption this caused. Thank you for your patience while we push this through together.

We’ll keep this thread updated as soon as we have any new information to share.
If you need anything in the meantime, you can also reach us at support@teamlead.one.

Warm regards,
Teamlead

[Oxana Alexeenko]

Hi everyone,

We’re the developers of the app Calendar for Jira, and we wanted to give a quick update, and an apology.

We recently attempted to roll out a new major version of the app with a refreshed UI, improved performance, and several long-awaited design updates. Unfortunately, during this rollout Atlassian’s versioning system behaved in a way we did not expect. Several unexpected versions were automatically generated on the Marketplace, and these versions started rolling out to customers. That led to the app stopping working for some instances, including our own internal ones.

We’re actively working with Atlassian to resolve this as quickly as possible. We know how frustrating it is when a tool you rely on suddenly stops working, and we’re really sorry for the disruption this has caused. Our priority right now is restoring stability for all affected customers and preventing any further broken versions from being pushed.

Thank you for your patience while we sort this out together with Atlassian. We’ll keep you updated as soon as we have more information or a confirmed fix.

[Chris Lavoie]

Hello,

Ok, thank you for the update. I appreciate the response. I do rely on my calendar every day for ticketing and planning.